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Dir Customer Excellence/Logistics
henkel
administration
Job Description:
Daily Responsibilities:
Acts as the primary peer and supply chain partner to Commercial/Sales leadership and customer supply chain executives.
Integrates deep knowledge of both company and customer supply chains to solve complex problems, shape strategies, and represent Customer & Logistics Excellence with Sales.
Collaborates with Sales, Marketing, Finance, and Supply Chain teams to align commercial strategies, optimize operations, and support new business opportunities.
Identifies current and future business needs, translating them into project direction, solution design, and resource allocation.
Develops and executes customer-focused supply chain programs (logistics efficiency, returns, unsaleable, CPU), while leading KPI performance and continuous improvement initiatives.
Builds and manages strategic relationships with customers, suppliers, and 3PL partners, overseeing operations and >$120MM in budgets while driving end-to-end value creation
Job Requirements:
Education bachelors degree in Business, Supply Chain or related field required. MBA preferred
Experience Minimum of 15 years experience in Supply Chain with a focus on collaborative relationship building, customer service, logistics and supply chain execution with 5 or more years leading a team. Experience in customer or supplier facing roles is required.
Experience in CPG, Retail or Logistics preferred. Strategic thinking demonstrable
Proficient in MS Office, with advanced skills in Excel; SAP/ERP/BI knowledge, with experience preferred
Financial acumen and knowledge of P&L financial management
Recognized developer of team and especially talent level individuals
Compensation:
The salary range for this role is $170000.00 and $225000.00.
Job Location(s):
Stamford, Connecticut
Source:
Company Career Section
Competition:
N/A
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