Senior Deductions Analyst
henkel
administration

Job Description:

Daily Responsibilities:

Deduction & Issue Resolution: Identify, investigate, and resolve deductions, short payments, and customer account discrepancies while minimizing recurring issues and driving root-cause resolution. Sales Partnership & Influence: Collaborate with and influence Sales Teams, Customer Development Managers, and brokers to ensure accurate pricing, promotions, and timely resolution of deduction-related issues. Process Improvement & Root Cause Analysis: Continuously identify trends in deductions, eliminate recurring issues, and implement process improvements across customer accounts and upstream operations. Financial Accuracy & Compliance: Ensure all revenue transactions, invoicing, and deductions are recorded in compliance with internal policies and accounting standards while identifying cash flow improvement opportunities. Cross-Functional Collaboration: Partner with Sales, Finance, Customer Operations, Supply Chain, and other stakeholders to resolve issues, validate deductions, and address non-compliance effectively. Leadership, Communication & Execution: Act as a liaison for deduction issues, lead projects and training initiatives, build strong internal/external relationships, and deliver results in a fast-paced, deadline-driven environment. Systems, Reporting & Analysis: Utilize tools such as SAP, TPM systems, and reporting platforms to validate deductions, analyze discrepancies (orders, deliveries, PODs), manage KPIs, and generate actionable reports.

Job Requirements:

Ability to turn data into insights and present/communicate results effectively Collaborate with others and be able to work in a fast-paced team environment Capable of root cause analysis, challenging the status quo and bringing solutions to the table Highly motivated self-starter with a growth mindset Knowledge of supply chain and order-to-cash in a consumer products or related industry preferred with a strong customer focus. 2+ years� experience in customer service, sales or supply chain Bachelor�s Degree desired Proficient in Microsoft Office (Excel, Word, Power Point), Power BI, SAP experience preferred

Compensation:

The salary range for this role is $85,000.00 and $105,000.00.

Job Location(s):

Stamford, Connecticut

Source:

Company Career Section

Competition:

N/A

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