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Client Relationship Specialist
ubs
administration




Job Description:



Daily Responsibilities:


Channel Coordination & Project Management • Own the marketing and event calendar for assigned Partner(s), managing timelines, milestones, and touchpoints across podcast, newsletter, social media, and event channels. • Serve as operational liaison with the external marketing team to coordinate content approvals, feedback loops, deliverable timelines, and campaign execution. • Utilize marketing platforms, CRM systems, and project management tools to streamline workflows. • Coordinate with existing Team lead for expense processing for any expenses related to marketing efforts. Event Execution Support • Manage logistics and follow-through for salons, forums, stakeholder roundtables, and invite-only workshops. • Coordinate invite lists, RSVPs, venue communications, and branded materials. • Implement post-event Standard Operating Procedures (SOPs): distribute recaps, feedback surveys, and personalized follow-ups. Audience & List Management • Maintain and segment the stakeholder’s channel-specific audience databased based on persona (e.g., founder, inheritor, woman in transition). • Assist in list hygiene, tagging, and campaign-specific segmentation. Marketing Asset Deployment • Work closely with UBS marketing team to prepare compliant marketing assets for internal and external distribution (LinkedIn, email). • Manage publishing calendars for podcast and newsletter cadence, ensuring alignment with campaign themes and events. Content Workflow Oversight • Coordinate podcast production process (guest logistics, scripts, release schedule). • Track newsletter performance metrics and suggest timing at refinements based on data. Accountability & Communication • Provide weekly check-ins with assigned Parter(s) and internal stakeholders to track process, flag issues, and ensure follow-through. • Maintain a “Client Whisper” log to capture relationship details, preferences, and insights for future personalization.


Job Requirements:


Skills & Experience • ideally 2+ years in a marketing coordination, events, or communications role. • Exceptional organizational skills and calendar management proficiency. • Familiarity with email platforms, podcast workflows, and CRM list segmentation (Excel proficiency required; Dynamics 365 a plus). • Strong written and verbal communication skills. • Experience working within compliance-heavy environments is highly desirable. • Professional poise and discretion when handling UHNW prospect data and communications. Additional Skills (not required but desirable) • Experience in luxury, private wealth, or boutique financial services. • Background supporting senior executives or founder-centric communities. • Passion for checklists, project boards, and making others shine. What Success Looks Like • Consistent cadence of content and events without last-minute scrambling. • Achience consistent growth in audience engagement and prospect pipeline. • Maintain 100% compliance with UBS and regulatory standards. • Smooth, well-documented event and content production workflows. • No missed deadlines, no dropped leads, and steady growth in prospect engagement. • Stakeholders show up as visible, thoughtful, and strategic voices for their channels while you run the machine behind them. • Receive regular feedback and recognition for your contributions, with opportunities to present results to leadership.


Compensation:


Stamford: the salary range for this role is $70000 to $105000


Job Location(s):


Stamford, Connecticut


Source:

Company Career Section


Competition:

N/A


Is there an interview guide for ubs?

Yes

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