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Enterprise Messaging Platform Lead
point72
information technology
Job Description:
As a member of Point72s Technology team, we encourage and support your professional development from day onehelping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosityall while delivering real business impact for our multi-billion-dollar global business.
Daily Responsibilities:
Own and operate our enterprise chat platforms supporting the firm globally
Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state
Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans
Administer and optimize the firms chat platform environments, including user provisioning, room and channel governance, and integration with internal systems
Partner with the appropriate stakeholders to ensure the firms chat platforms operate in line with applicable regulatory and recordkeeping requirements
Work with information security and compliance partners to support appropriate controls and governance across chat platforms
Automate provisioning, configuration, governance workflows, and operational runbooks to improve reliability and reduce toil
Develop end-user enablement materials, lead phased rollouts, and partner with the communications and training teams to drive adoption and reduce change-management friction during platform transitions
Manage day-to-day vendor relationships across the firms chat platforms, including roadmap reviews, escalations, and contract and license discussions
Job Requirements:
Bachelors degree in computer science, engineering, or a related technical field
8 years of experience working with enterprise chat platforms in regulated environments, with 5 years administering chat platforms in production, including federation, regulated data workflows, bot frameworks, and API integrations.
Working knowledge of Microsoft Teams administration, including Teams policies, channels, federation, Graph API, and the broader Microsoft 365 ecosystem
Proven ability to facilitate integration and automation requests end-to-endgathering requirements, coordinating with internal development teams and third-party vendors, validating delivery, and supporting production rolloutwithout performing application development
Working familiarity with chat platform APIs, bot frameworks, and webhooks to triage issues, validate vendor work, and write light scripts for administration and troubleshooting
Experience supporting chat platform integrations in a regulated environment, with awareness of applicable recordkeeping and archiving requirements
Strong change management instincts, with the ability to translate technical concepts into clear user-facing communications, training, and adoption plans
Strong communication and collaboration skills with experience leading technical discussions and
Ability to work onsite in New York or Stamford, CT
Commitment to the highest ethical standards
Compensation:
The annual base salary range for this role is $200,000-$250,000 (USD) ,
Job Location(s):
Stamford, Connecticut
Source:
Company Career Section
Competition:
n/a
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